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Monday, April 19, 2010
Toyota Recalls
Even with all the recalls on Toyota's recently, I still trust the company to put out a very good vehicle. I feel they have handled all the recalls professionally, and just want to make sure their customers stick by them. Everyone Toyota owner I've asked, about the recalls, say that the recalls don't influence them not to buy a Toyota, because of their long reputation of excellence. I think being well established is something that is often underestimated with companies. Companies that have been around since say 1900, have withstood the test of time, through up and down economies, and changing times. There is something to be said about the number of years a company has been in business for. Companies can develop clientel that will be loyal to them no matter what. Now I see why small businesses that first form have a hard time staying in business, this is because they haven't been around long enough to establish themselves. I guess everything in life takes time and patience. Like everyone says, patience is a virtue.
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I am not sure if they handled the recalls professionally because they knew about this problem over a year ago and did not bring it to our attention until their secret was already out. I have a 2007 Camry and am still nervous about the gas peddle getting stuck, but I do trust Toyota so I am taking my chances. I think Toyota should have addressed the problem when it first came out in order to seem seriously concerned about their customers. However, even though they did not have the greatest Public Relations people are still buying Toyotas. I agree with you in that it may because of their name and reputation. We have trusted Toyota for so long that it’s hard to let this slip up completely change our minds. The company is well established and due to that fact we believe their years of experience go beyond those of newly established companies.
ReplyDeleteHow much trust should actually be put into such a thing though? You say that, because the company has been around for a long time, you trust them. This doesn't mean they won't continue to make errors now, even though they've had a good history. It is possible for companies to go downhill or change in negative ways. Just because they've been around longer doesn't mean they are always better--they could have gotten more money faster and that's what allows them to stay active through tough times and keep producing their product, not always because they were so great that people keep coming back.
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